Imagine doing research in a specific UX in which half the people hate a specific design aspect (where it's actually completely impossible that this would ever happen in that particular UX). How would you solve that

Imagine doing research in a specific UX in which half the people hate a specific design aspect (where it's actually completely impossible that this would ever happen in that particular UX). How would you solve that



Look at the big picture -- what are the tradeoffs for this design in terms of stakeholder goals? If this is specifically a design issue, would users hate it so much that would not use the ? Does this design that hate have other benefits such as error reduction or lower task reduction? I would bring these ideas into the discussion to help team members zoom out and evaluate the bigger picture in a more service design rather than interface design resolution.

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